If you book a piece of equipment for hire from JACtech, you must pick it up and return it during the following times:
Monday to Friday:
JACtech is not open on Saturday or Sunday.
If you do not return equipment by it’s due date another student may miss out. You wouldn’t want that to happen to you.
If due to extenuating circumstances you cannot return your equipment on it’s due date, contact JACtech at [email protected]
JACtech will not give extensions when equipment is in peak demand so plan ahead!
JACtech will endeavour to provide you with enough batteries to run the equipment.
However, you always need to carry spare AA batteries whenever you are working with equipment.
JACtech will not be accountable for battery failure, it’s up to you to ensure you have enough batteries to run your equipment and for emergencies.
As JACtech only has a finite amount of batteries, during peak demand batteries may be unavailable.
MaPS stands for Media And Production Support.
Our team offers support to Communication and Arts students and staff in several ways.
- We teach OWL workshops (O-Week learning workshops are taught throughout the first few weeks of semester). These workshops teach students the practical skills they will need to successfully complete the production components of their undergraduate courses.
- The MaPS team also provides ad-hoc support to communication and arts students all throughout semester. You are welcome to approach us if you are having difficulty with a piece of equipment or software, or if you are interested in expanding your skillset.
- The MaPS team also work commercially for both internal (within UQ) and external clients, performing a variety of filming and editing jobs.
All equipment required for assessment can be booked through the JACtech booking system.
For video cameras, still cameras and zoom audio recorders, the equipment can only be hired for a period of one day.
This is unless you schedule to pick up the item on a Friday afternoon and return then you return the item first thing on Monday morning.
If you need to book an item for more than one day, you will need to make a second booking via the JACtech booking system.
The recording booths must be booked during Monday to Friday and this is also done via the JACtech booking system.
The booths cannot be booked on Saturday or Sunday, but can be used on a first-come, first-served basis.
JACtech has large, but limited numbers of the following equipment available for SCA students to borrow via the JACtech online booking system.
Canon Legria FS200 Video Camera
Kit comes with a shotgun and lapel microphones. Batteries are provided by JACtech, but we always recommend having a backup stash of AA batteries ready to go.
The video camera comes with an SD card.
The camera has a rechargeable battery, charged through a power adapter that comes with the kit.
The kit comes with one Manfrotto tripod.
The kit comes with a USB cable to connect the video camera to the computer, for file transfers.
H2 Zoom Audio Recorder
Kit comes with a stand, a handle, a condenser microphone,a lapel microphone, headphones and a USB cable.
The H2 zoom audio recorder takes two AA batteries.
The H2 zoom recorder comes with an SD card.
Fujifilm Digital Still Camera
The camera takes four AA batteries.
Kit comes with USB cord and an SD card.
If you require a tripod, you need to hire both a still AND a video camera and then only collect the tripod component of the video kit. Speak to an assistant at JACtech if you are unsure of what to do.
MaPS has a small amount of the following high quality production equipment. Both the 60D cameras and the XF100 video cameras require additional training to be completed by any SCA students before they are available to borrow.
Canon 60D DSLR Digital Camera
The kit comes with a battery charger, a usb cable and an SD card.
Canon XF 100 Video Camera
32 Gb CF card
Rode NTG2 shotgun mic
Rode fluffy wind shield
Lexar card reader
Sennheiser ex100 block transmitter
Sennheiser ex100 lapel mic and transmitter
Sennheiser ex100 receiver + XLR input cable
Battery charger for XF100 battery
You can find the MaPS tutorials on our youtube channel: www.youtube.com/watchmaps
Our channel features the following tutorials:
Adobe Premiere Pro/Video recording
How to create Titles in Adobe Premiere Pro Cs6
Introduction to Adobe Premiere Pro CS6 Part 1, Part 2, Part 3.
How to create a slideshow in Premiere Pro Cs6
How to add audio to a slideshow in Premiere Pro Cs3
Filming Cutaway Technique
Creating a Photo Slideshow in Premiere Pro CS3
Using the school’s tape based DV cameras (Note: these cameras are no longer available to borrow from JacTech.)
Interview filming: The BESAFE System
Using the SJC’s Canon FS200 DV Cameras Part 1 and Part 2
Intro to Adobe Premiere Pro CS3 Parts 1, 2 and 3.
Adobe Audition/Audio recording
Quick guide to Adobe Audition Cs3
How to use an SJC Hybrid Recording Booth
Recording with the Zoom H2
Using the Fuji Finepix s5800 still cameras
Intro to Indesign Part 1: Creating a document and adding guides
Intro to Indesign Part 2: Adding text (character and paragraph formatting).
Intro to Indesign Part 3: Images, graphic elements, colour and exporting your document.
Online Content Management
You can see and sign up for upcoming OWLS on our Eventbrite site:
Or click on the ‘training schedule’ tab on the jactech.com.au homepage.
OWLS are taught during O-week for both those students requiring them as a pre-requisite for a specific course and also students who are interested in growing their skillset. The workshops are also taught during the first few weeks of semester and finish up around Week 5 depending on demand.
A tripod is automatically included when you place an order for a digital video camera.
If you would like a tripod to use with a digital stills camera (which is recommended) you will need to order one.
The best way to do so is to book both a digital video camera AND a stills camera. When you go to JACtech to pick up your items, simply let the JACtech staff know that you only require the tripod from the digital video camera kit.
MaPS has a small number of Canon 60D and 70D DSLR cameras for SCA students to access for course work, extra-curricular activities or for Work Integrated Learning Projects.
Students who have completed the Digital Photography OWL workshop and can demonstrate that they can competently handle these DSLR cameras, are welcome to borrow these.
For more information, contact the MaPS team at [email protected]
To access an XF100, you need to have completed the specific XF100 training, this is in addition to the standard Video Production OWL. This training is available to students who are involved in Work Integrated Learning projects ( like Vietnam Reporter), or students involved in JAC TV.
You can find out when these training sessions are on by visiting our Eventbrite site or by following MaPS and jacTV on Facebook at: https://www.facebook.com/watchjactv or https://www.facebook.com/watchmaps
Or register your interest by emailing [email protected]
The Ideas Space, Computer lab and recording booths are open:
Monday to Friday – 7:00AM-9:00PM
Saturday and Sunday – 9:00AM-5:00PM
*The recording booths must be booked for use from Monday through Friday using the JACtech booking system: https://jactech.communication-arts.uq.edu.au
The on/off switch at the back of the dial pad- this can easily be accidentally switched from on to off, so check that it is switched on.
Check that the phone line is firmly plugged into the dial pad and the mixing desk. See what the other booths’ setups look like and if they are working, try to match your booth set up to that.
A tutorial on how to use the booths is available at the MaPS youtube chanel
If you continue to have problems with the audio set up in the booth, ask a MaPS team member for help.
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For a quick video tutorial on how to record phone interviews in the SCA recording booths, watch the MaPS YouTube video here
You can call local numbers for free from the SCA recording booth phones, but any number outside Brisbane (even the Bay region), interstate, mobile or international will require you to purchase a calling card. If you are dialing out of the SCA from a landline, you will always have to dial 0 first to “get out” of the university. For example, if you wanted to call MaPS , you would dial 0 07 3346 8280.
Calling cards can be purchased on campus from the Lolly Shop, the campus Pharmacy and the Newsagent.
It’s important you purchase the right sort of card for the type of number you intend to call, as the different cards are intended for different purposes and feature different deals/rates. Ask the sales attendant, if you are unsure of what you need.
The different cards all have different instructions for you to follow, which are usually outlined on the back of the card. Don’t forget to dial 0 before anything else.
Your talent can also call into the booth, if this is easier for both parties. Simply provide them with the phone number listed on the dial pad of the specific booth you are using.The phone will not make noise when it rings, so you will have to have your computer set up, headphones on and eyes peeled for the flashing red lights on the black Hybrid box, to be ready to press “Call” to answer their incoming call.
If you are having difficulty, ask a MaPS team member to assist you.
A DSLR camera is NOT a video camera, the main difference between a DSLR and a Canon FS200 video camera that you can borrow from JacTECH is the way the device captures and records audio. A video camera will always have an audio monitoring function ( a plug for your headphones) so you can hear the recording as you go; most DSLRs do not have this function at all. If you have ever been to an audio recording OWL or a digital video production OWL, you will know that it is VERY important to monitor your audio if you intend on using it in assessment that will be graded.
Our 60D DSLR cameras do not offer the function of being able to monitor your audio. If you want to record audio to accompany your DSLR video, we would suggest borrowing a Zoom H2 audio recorder from JACtech and recording audio separately. You can then sync your vision and your audio in Adobe Premiere Pro.
Are you using a microphone extension lead with your Canon FS200 camera from JACTech? One possible problem could be that the mic extension lead is faulty. These leads are delicate and break easily. If you are having this problem, contact JACtech and ask if they can provide you with a replacement lead.
Other possible issues could be that your microphone or your head phones are not plugged into the ports on the camera completely. Try unplugging them and plugging them back in. This sound could also be background noise in your recording, for example an airconditioning unit or a computer running- when you are filming be careful to monitor your audio to ensure background noise is minimised.
Students will require a UQ sign-in username and password to log in to the computers in the labs. This is the same username and password used for logging in to my.UQ and mySI-net. Please ensure that you “Log on to:” the “Kerberos realm” (this is selected from the third field in the login screen) so that your username and password are recognised. As long as you are enrolled in a course in the HASS Faculty, you will have access to log in. Staff can also use their UQ sign In username and password to log into the lab computers. However, only staff who are teaching in the HASS labs will have access to log in. Prior to the beginning of semester, course co-ordinators whose courses are taught in the labs are expected to provide IT with the usernames of tutors who require lab login access. These details may be emailed to [email protected]
As an SCA student, you are able to access the following HASS computer labs. All of these labs have the Adobe Cs6 Suite installed:
GP North Building, 39A
Lab 6: Room 226. Hours: 8am-10pm (Mon-Fri)
Lab 7: Room 227. Hours: 8am-10pm (Mon-Fri)
Chamberlain Building, 35
Lab 5: Room 116. Hours: 8am-10pm (Mon-Fri)
Social Sciences Building, 24
Kakadu Lab: :Room 307. Hours: 8am-10pm (Mon-Fri)
Social Science Annexe, 31A
Lab 1: Room 206. Hours: 24 Hrs
Lab 2: Room 205. Hours: 24 Hrs
Lab 3: Room 204. Hours: 24 Hrs
No. If the computer is left idle, it will log off within 15 minutes and any unsaved data will be lost. Please ensure that you save any data on your network (H: drive) if you leave your computer for any length of time.
Each student is allocated 250MB on their H: (‘Home’) drive.
Every time you import a file into your import bin in Premiere Pro, the file conforms and creates cache files for each individual source file. These cache files will appear in the location from which you imported your files. If a file does not correctly confirm, you will see a red x in the bottom right-hand corner of your premiere pro screen (see screenshot below). When this occurs, you will likely experience problems with the incorrectly conformed file such as no audio, or the audio cutting out half way through.The Possible problems/solutions could include the following:
-No space in the location from which you imported your files.
If you are saving to a small location, or your hard drive is almost full there may not be enough space for the cache files to save successfully. This will result in the red x and your files may not work properly as a result.
Your cache files may also be defaulted to save to a different location from which you imported them. If this is the case, you will need to change your preference to where the media cache files are saved. To check where you cache files are being saved select Edit> Preferences> Media.
At the top of this dialogue box, see whether the “Save media cache files next to originals where possible” check box is selected and also see the location where the media cache files are currently being saved beneath this.
If you still have your footage or images on the SD cards, CF cards, USB or Hard Drive that you recorded or saved to originally, delete the versions you have put into Premiere Pro and try to re-import the “clean” footage again. If this fails, see the MaPS Team.
-Poor file saving management.
Problems can occur if you have imported all your different source files from different locations (different USBs, separate Hard Drives or various folders on the computer). Follow our instructions about file management in this FAQ document.
When copying any video footage you have recorded on the Canon FS200 camera to a computer, the camera must also be plugged in to external power using the power adapter provided in your kit. This is to ensure the camera does not lose power during the copying process.
When working with Adobe Premiere Pro, it is very important to give thought to what you name your files and the location to which you save them.
When you upload your source files (videos, audio clips and photos) into a Premiere Pro project file, this project file does not then store or contain the source files. It simply knows and recalls the location from which you imported the files from. So, if you move a file out of the location from which you imported it, the Premiere Pro project file will no longer know where to find the file and you will have to re-locate it manually. If you are a working on a large scale project this can be quite tedious and time-consuming.
To save yourself the hassle, when starting a new project, create a folder with a clear and descriptive name. This folder will house ALL of the elements that will be used in your video project.
So all source files: videos, music clips, photos and graphical elements that will be used in your clip, need to be copied into this folder and imported into Premiere Pro from this location. This folder and its contents needs to be in the one location so for example on one external hard drive. You can make a back-up of this regularly simply by copying the whole folder and its contents onto your computer at home or another drive in case an unforseen issue occurs with the one you are working from. It is important to work from the one folder in the one location. In the past, students have imported their files from different locations, for example from multiple usb sticks. When one of these is removed from the computer, Premiere Pro will not be unable to locate that particular file. It can be very confusing trying to remember where you imported files from and this is all the more reason to be organised from the begining.
It’s important that the source files sit alongside the Premiere Pro project file so when you create a new premiere pro project, be sure to also save it in the folder you have created to house all your source files.
When naming files, it’s good to get into the habit of saving files with underscores in the file name instead of spaces. For example: MaPS_Video_Project.
This is because using spaces in file names can cause access problems at a later date.
You may have a file that all of sudden can no longer be opened or is corrupt, as a result of strange file names.
When exporting your final video, be aware that you may end up revising your final product several times.
So, when exporting, create a folder within the folder housing all the contents for your video and name this folder “Output.” This is where you will save all your exported versions to.
When naming your exported finals, be sure to number them.
For example “MaPs_Video_Project_Final_1”, “MaPs_Video_Project_Final_2” “MaPs_Video_Project_Final_3” and so on, so you can easily see which was your most recent export, or review an older export if necessary.
Changing the level (volume) of any audio in Premiere Pro CS6 is simple. The two easiest ways to do this are:
Select the audio track you wish to change, click on the yellow line that runs through the audio clip and drag it down or up. Dragging it down will gradually decrease the volume of the audio, dragging it up will increase the volume. Be careful that you do not make keyframes. “Keyframes” are points ( they look like small white diamonds) on the audio track that mark where you want a change to occur, instead of changing the volume of the whole selected track. It is hard to be precise with this method.
Right click on the audio clip that you wish to alter in your timeline(you may select more than one clip at once), and select “Audio Gain” from the drop down menu. Check the circle marked “Adjust Gain By”. To make the audio louder you need to add a positive number (eg. 6) and press enter. To make it quieter, you will need to type a negative number (eg. -6). Adjust these as many times as necessary until the audio is consistent.
If, for some reason, you have accidentally imported a file into your project from a removable drive and you have ejected this drive, Premiere Pro will show a red error message in the program monitor and on the timeline that reads “Media Offline”. This will also occur if you shift a file to a different location from where you originally imported it.
To relocate your missing file, right click on the clip on the timeline and select “Reveal in Project”. This will highlight the file in your import bin. Right click on the file and select “Re-link media”.
You will need to navigate to the problem file and select it. Premiere Pro will now know where to find the file and the “Media Offline” error will disappear.
This is why it is important to make sure all files are imported from one location.
Ordinarily, the space bar is a shortcut for pause/play within Adobe Audition. A common problem we have experienced in the SCA computer labs, is this shortcut not working and the program refusing to start/pause at all.
One possible solution might be to select Edit> Preferences> Playback, and make sure that the option to “Return playhead to start position on stop” is selected.
InDesign: Save as a PDF; select option to ‘show all printers marks’ if you are required to for your assessment (Ask your tutor if you are unsure).
Audition: Your export option will depend on what you specifically require (quality, file size), and any specific course requirements.
.WAV is the highest quality and will produce biggest file size.
.MP3 is a good option for smaller file sizes.
Before exporting, make sure you are in MULTITRACK VIEW.
Then select File> Export> Multitrack Mixdown> Entire Session> Type in a name for your exported mixdown, browse to where you want to save your exported file and select the desired file type from the drop down menu. >
Premiere Pro: Your export option will depend on what you specifically require (quality, file size), and any specific course requirements.
The following export settings create a .mp4 file that can be easily uploaded to Vimeo or Youtube.
Select File> Export> Media.
When the dialogue box opens, select the following:
Format: HD 1080P 25 OR HD 720P 25 (720p will export a smaller file size).
If you’re uploading to vimeo (a submission component of several SCA courses) the 720P option will be suitable.
There are several different format settings for your external hard drive. The right one for you, will depend on the computer operating system you most often use and the sizes of files you will be working with.
FAT32- is a hard drive format that is both PC and MAC friendly.
A hard drive in this format can be readable and writable on PC and MAC.
Unfortunately, FAT32 has some technical limitations. For example, you cannot save files that are larger than 4GB on a FAT32-formatted drive. This is something you need to consider if you will be working with large files. This will almost certainly be the case if working with HD video.
exFAT- is a hard drive format that is also both PC and MAC friendly (similar to FAT32).
exFAT does not have a limit on file size like the FAT32 format. However, as it is a newer format it may not work on older PC’s or MAC’s.
NTFS- is a hard drive format that suitable for PC users only. This hard drive format may be readable on a MAC, but you will unable to write files to it without having third party software.
HFS+ – is a hard drive format that is suitable for MAC only. It is not supported on PC’s without the use of third party software.
The best option for saving your projects and files when working on SCA computers is to have your own large external hard drive that you can keep everything together on at once. Using several smaller USBs for one project will not work, as the Adobe software may not be able to find the files you need to work with across different devices. If you HAVE to save something to an SCA network drive, here is some information about what they do:
Your student drive (Normally called H: ) is a drive that only you have access to. It loads when you sign into any computer across the university, including in the SCA. It is a secxure and reliable place to save documents but is capped in size ( usually 250Mb) so will not be suitable for saving an audio or video assignment. This may even be too small for a photographs if your photos are high quality.
Stu-Share: (Normally called S:) is a shared drive used by SCA staff and students for organising assignments and class materials. As a student, you may have permission to write to this drive,but be aware that ANYONE can see this and edit it- so you may come back to find your hours of hard work are missing or corrupt.
C: is the desktop of the computer on which you are working in the SCA lab. The desk top is wiped every time you log off (or your login times out), so this is an unreliable place to store work.
D: is the local drive of the computer you are working on in the SCA lab. It is reasonably large in size and in theory, you should be able to come back to that exact computer the following day and your work should still be saved there. However, there are two main problems with saving to this drive: other people can access it and edit your work or delete or copy it; and the computers are all formatted/cleared a few times throughout the semester, without warning.
Buy an external Hard Drive!
A common problem is when a hard drive is not the correct format to be recognised on the SCA (Windows PC) computers.
If you are a MAC user, there is a chance your hard drive may be formatted only to work on a MAC and not a PC, or to be read-only on a PC (see FAQ answer on the different types of format settings).
In this instance you will need to back up everything on the hard drive and reformat it to a MAC/PC friendly format (such as FAT32 or exFAT). Instructions on how to do so can be found here:
MAKE SURE YOU HAVE BACKED UP EVERYTHING ON THE USB OR HARD DRIVE BEFORE FORMATING, AS ALL FILES ON THE DRIVE WILL BE DELETED DURING THE FORMATTING PROCESS.
Format a drive using Disk Utility on a Mac
1.Launch Disk Utility (Applications > Utilities).
2.Plug your external device (hard drive or USB) into your computer and select it from the list on the left.
3.Click on the Erase tab. Select the format – Mac OS Extended (HFS+), MS-DOS (FAT32), or exFAT – then name the drive.
Format a drive using Windows
1.Go to Computer (or My Computer in Windows XP).
2.Plug your external device (hard drive or USB) into your computer and select your drive from the list and right-click on it.
3.Choose Format from the contextual menu.
4.A window will pop up where you can select the format – NTFS, FAT32, or exFAT. Make sure the allocation unit size is set to default and type in a volume label.
5.Click Start to format the drive.
If this is not the problem, check that there are no issues with the hard drive itself.
Hard drives are quite sensitive and can stop working if they are dropped or bumped around (storing them in your hand bag should be avoided). Always be gentle with your hard drive!
It is important to use royalty free music and sound effects in your projects, so you can legally use the music in your own work without having to pay the many licensing fees associated with “commercial audio”, and avoid copyright infingements.
If you were to use a top 40 pop song in a project and then upload the video to YouTube, you will likely find the audio from your video will be removed by YouTube. This is because YouTube recognises that you do not have the required licensing or permission to use this audio. This will also happen with Facebook and other social media and video-sharing sites.
Even when using royalty free music, it’s still a good idea to credit the artist the music came from. There are plenty of other royalty free sites and these all have their own separate terms of agreement. If you require royalty free music on a regular basis, you could purchase music software such as Sonicfire Pro, where you have access to whole collections and albums, whenever you like.
Some free sites you can download royalty free music from include:
Take a look at the Jamendo FAQ page to assess whether you may use their music royalty-free. If you are using their music for commercial purposes, Jamendo enforces the following policy:
Jamendo can offer licenses for commercial uses of music (synchronization for advertising, film, television, documentaries, websites or any other multimedia application). Of course, those uses aren’t free – Jamendo guarantees fair remuneration for artists. Clients will receive a certificate from Jamendo attesting the music’s origin. For more information, contact us at [email protected]
If you are using it for private use, Jamendo enforces the following:
Jamendo offers free streaming and download of music published under Creative Commons licenses. On Jamendo, artists grant use of their music for private uses free of cost.
Danosongs is happy for music to be used for free if it is credited. If it is not credited, a donation is expected to be made.
An ABN is free to get and can come in handy if you plan to perform any freelance work and need to invoice a client and charge them GST. Some of the organisations that advertise paid freelance jobs on the jacPOT Facebook page require you to have an ABN. Information about how to apply for an ABN can be found via this link.
The temperature of the labs is monitored daily. If you feel that the temperature is uncomfortable please contact 57134 to have this looked at.
Please contact 57134 to have this looked at.
The printer paper is monitored and restocked daily. Please contact 57134 if the printer paper has run out.
The doors in the SCA are controlled by security and are set to automatically shut around the opening and closing times. When this occurs you can get out of the building, but you cannot get back in again. If this happens to you and your possessions are locked in the building, call security on: 07 3365 1234